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Bus Pass Information

CNUSD Families, 


Earlier this month, you received a letter from our Superintendent Dr. Lin regarding the Riverside County Public Health Official's order extending their school closure order through June 19, 2020.  Since students will not be utilizing transportation services for the remainder of this school year, we will be refunding fees to anyone who purchased a Full year, 2nd Semester, or Third trimester bus pass based on a prorated amount as of March 17, 2020.

Refund checks will be made out to the legal guardian and mailed to the current address on file.

If you feel this information is incorrect please email the transportation department at  Please see the frequently asked questions(FAQ) below if you have questions.

Our thoughts are with you and your families during this difficult time.

Stay Safe, 

Transportation Staff

Bus Pass Refund FAQ's


Q. What is the amount that I will be refunded?

A. Bus passes will be refunded on a prorated amount for the number of school days not used.

Q. What if I moved or have a different address?

A. Email our department at with the following information:  (Student ID, Name, Telephone Number, Old and New address) Our department staff will get back to you in a timely matter.


Q. What happens if I don’t receive my refund?

A. Contact Transportation services via email, with Student ID & Name and we will check on your refund status.


Q. How can I check if my name and/or current address on file is correct?

A. Log onto Parent connect on our district website;

Review your name and address on the contact and demographics tab.


Q. Who will qualify to receive a refund?

A.  Only those parents/guardians that have a current paid bus pass valid during the period 03/17/20 through 06/03/20.

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